Science

Hello Wat’s On family, We are really excited to see you all again this year and appreciate your ongoing support. Our activities are filling up faster each year, so thank you for being part of the community. Unfortunately we are seeing an increasing number of no-shows at activities. For example, one recent Stage School session had 60 spaces booked but only 26 children attended. This means other children miss out on these free activities. Because of this, we will be introducing a stricter cancellation policy for the summer events. If you do not cancel at least 1 hour before an activity starts and your child does not attend, your remaining bookings for the holiday period may be released back to the public. We completely understand that plans can change, and cancellations are expected. We simply ask that you let us know so another child can take the place. To cancel a booking, open your booking confirmation email from Eequ and click “Manage booking”. From there you can select the activity and choose “Cancel booking”.

My experience consists of a leisure activity, on a specific date(s), and therefore the 14-day ‘cooling off period’ under the Consumer Contracts Regulations 2013 does not apply.