No-show PolicyDefinition of “No-Shows”
Children who do not attend the Camp, and whose parents/carers do not notify Sportitude of this, are classified as “no-shows.”
A ”no-show” is defined by Sportitude as any child booked onto a funded Holiday provision, who does not attend and that the parent/carer has not notified Sportitude by telephone call or text message to our emergency line: 07796892627, at least 30 minutes before the advertised start time. Emails are not considered an acceptable form of reporting absences.
Sportitude recognises that holiday plans may change, even sometimes at the last minute, so the 3 strikes policy will not apply to any absences reported more than 30 minutes before the advertised start time of any Camp day.
The 3-Strike System Explained:
A strike, or warning, will be given when an individual meets the criteria of a no-show as explained above. Where a strike is given, the parent/carer will be notified by both text message and email on the day of the no-show. A no-show will stay on our records for 12 months.
On the first occasion any individual no-shows at a Camp, the parent/carer will be sent notification that they have received a first strike. There will be no further consequences at this stage.
Should any individual receive a second strike within a 12-month period, they will be notified of this, again by text and email, and it will act as a final warning.
If a third strike is given, within 12 months of the first strike, the child in question will not be able to access any funded Sportitude provisions for 12 months from the date of the third strike. The parent/carer will be notified of this by text message, email and by post.
This will not preclude anyone from accessing local authority provisions (such as the HAF program) through alternate providers.
At the expiry of a 12 month exclusion period, all records of no-shows will be removed from Sportitude records and the individuals in question will be able to access Sportitude HAF provision again.
Once 12 months have passed since any individual’s first strike, this will also be removed from their record, regardless of whether they received a second strike within that 12-month period.
Record Keeping:
Sportitude will operate a central database of no-shows. This will be updated and reviewed daily during holiday provisions. We will record the child’s name, associated adult(s) email address and name, date of no-show and the date of the notification sent to the associated adult.
The full policy can be found on our website:
www.sportitude.org.uk/wp-content/uploads/2024/06/No-Show-Policy-2024.docx.pdf